Unhappy Patients Are Not Alike: Content Analysis of the Negative Comments from China's Good Doctor Website.
Author | |
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Abstract |
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With the rise in popularity of Web 2.0 technologies, the sharing of patient experiences about physicians on online forums and medical websites has become a common practice. However, negative comments posted by patients are considered to be more influential by other patients and physicians than those that are satisfactory. |
Year of Publication |
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2018
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Journal |
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Journal of medical Internet research
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Volume |
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20
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Issue |
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1
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Number of Pages |
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e35
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Date Published |
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2018
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ISSN Number |
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1439-4456
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DOI |
:
10.2196/jmir.8223
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Short Title |
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J Med Internet Res
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